Privacy Policy

Introduction

Ordelo ("we", "our", or "us") provides order management tools for businesses. This Privacy Policy describes how we collect, use, and protect information when you use our website and services.

Information we collect

• Account and business details you provide when registering (such as organization name, email, and subdomain).
• Order, customer, and operational data you enter while using the platform.
• Technical data such as IP address, browser type, and usage logs, as typical for web applications.

How we use information

We use this information to operate and improve the service, authenticate users, process orders you create, communicate with you about your account, and comply with legal obligations. We do not sell your personal information.

Data retention & security

We retain data as long as needed to provide the service and as required by law. We implement reasonable technical and organizational measures to protect your data; no method of transmission over the internet is completely secure.

Your rights

Depending on your location, you may have rights to access, correct, or delete certain personal data. Contact us using the details your organization has on file with Ordelo to make a request.

Changes

We may update this policy from time to time. The "Last updated" date at the top will change when we do. Continued use of Ordelo after changes means you accept the updated policy.

Contact

For privacy-related questions, please contact your Ordelo administrator or reach out through the support channel provided to your organization.